Protocols, Guidelines & Declaration

All new and renewing members must submit a Declaration prior to joining the clubThe Declaration link is at the bottom of this page.  Please download, fill it out and email back to us.

Phase 4 Reopening – Adjusted for new Health Order, released January 8, 2021

 

Membership

  • Only the badminton, squash, fitness centre, locker rooms and showers are open.  All other facilities remain closed.
  • Payment is available BY PHONE ONLY at (604) 874-0242 with a credit card during the office hours: Monday to Friday 10am-6pm. 
  • Fee schedule and membership information can be found HERE.
  • The facilities are available from 8:30am to 11:45pm seven days per week.

 

Access

  • Nobody will be permitted into the building without a pre-arranged booking.  Access to GameTime booking system will be provided upon membership renewal.  Please review booking rules HERE.
  • Junior members ages 12 to 16 for Fitness must be accompanied by one parent or caregiver.
  • Juniors under 12 must be under direct supervision of an adult or parent while in the club.  (Note: the current Health Order does not allow for spectators, therefore the junior must play with an adult member.)
  • Members must report to the check-in desk in the lobby when they arrive at the club and exit the club by the back doors at the north end of the building whenever possible.  All key FOBs are currently turned off.
    •  

 Masks & Sanitizer

  • Masks are mandatory everywhere in the club including hallways and locker rooms.  The only exceptions are on court, in the Fitness Centre, and in the showers.
  • Hand sanitizer is mandatory at the front entrance to the club, and is also available throughout the club.

 

Distancing

  • 2 metre distancing must be maintained at all times, except when on court with your trusted partner.
  • Members must arrive no earlier than 10 minutes before their scheduled booking time and depart immediately following their booking or the use of change room.
  • No socializing or gathering before, during or after use of the facilities.
  • No physical contact with others.

 

Washrooms & Locker Rooms

  • Locker rooms, showers and washrooms are available.  Maximum occupancy is posted at the entrance to this area.  Remember to be courteous and careful of your fellow members.
  • Showers close at 10pm.
  • Steam room and saunas remain closed.

 

Lessons & Guests

  • Guests are not permitted.
  • One-on-one private lessons are available directly through the coaches.

 

Fitness Centre

  • You need a booking of some type to enter the club.  No Fitness Centre booking is required to access the Centre but members with a booking have priority.
  • Maximum 5 people at any one time.
  • You must clean your equipment before and after each use.
  • No side by side workout.  Keep one unoccupied equipment between you and the next person.
  • Maintain 2 metre distancing between one another at all times.
  • Limit your time on any piece of equipment to 20 minutes.
  • Please review booking rules HERE.

 

Court Management

  • Badminton and Squash courts must be booked online through our new GameTime booking system in advance of coming to the club.  Access to the GameTime booking system will be made available when you renew your membership.
  • No access to the courts unless your name is included in the booking.
  • Badminton Courts:
    • Singles play only.  Up to 3 players can book a court to play Singles.  (The 3rd participant must maintain social distancing while off-court).
    • Please check out more booking rules HERE.
  • Squash Courts: 
    • Singles is permitted.  Maximum of 2 persons on singles court with modified play to maintain a 3-metre distance while on court.  We strongly recommend you limit your trusted bubble to 4.  
    • Doubles is not permitted.  Maximum of 2 people on court with modified play to maintain a 3-metre distance.  Up to 3 players can book a doubles court.  Rotating player must sit in gallery.  We strongly recommend you limit your trusted bubble to 4.
    • Please check out more booking rules HERE.
  • There will be a gap of 15 minutes between bookings for you to exit the building.